Sunday, April 9, 2017

How to Order or Inquire About A Custom Cake!

How to Order
We book Signature, Pre-Designed Cakes at least 4 days notice. If you're thinking about a cake for this weekend, you'll need to place your order by Wednesday at noon for Friday - Sunday pickup.
Custom cakes require at least 10 days notice, some designs require more time. Please contact us for more information.

Chef's Choice Designs, a fun design that we create for you!
 Here are the details:
You Choose
-One (1) cake flavor
-One (1) cake filling
-One (1) cake frosting
-A Cake Size from the link
You also choose:
-the theme: in this case: lego movie
You also provide:
-birthday number
-birthday name(s) associated with the design

We run with the design. Chef's choice designs do not include: a sketch worksheet, you cannot send us photos. You have to trust us!

Chef's Choice Designs, a fun design that we create for you!
 Here are the details:
You Choose
-One (1) cake flavor
-One (1) cake filling
-One (1) cake frosting
-A Cake Size from the link
You also choose:
-the theme: in this case: lego movie
You also provide:
-birthday number
-birthday name(s) associated with the design

We run with the design. Chef's choice designs do not include: a sketch worksheet, you cannot send us photos. You have to trust us!
Custom Cakes:
You'll want to start planning at least 20 days prior to your party date 
Custom cakes start at $50, for a round 7" (serves 10-14) with a simple custom design. Tiered Cakes will start at $85.00 to serve 25 people. Decorations and custom designs will be subject to additional cost, and are priced by the amount of time that the decor takes for our talented staff to make. Upcharges for design are based on a cake by cake basis.

Upcharges? What are those?

Custom cake prices are based on how much time it takes for us to make the decorations on the cake. Buying a cake is like buying a car: the more upgrades you add, the higher the cost. For example, 3D sculpted characters take more time then flat-art 2D characters. The larger the cake, the more number of guests it serves, the higher the cost as well.

Walk-In Consultations: (stop in to talk to us about a cake design)
Available based on the volume of customers and our schedule and our volume of work.
Customers with a pre-scheduled appointment take precedence over walk-ins.

Artisan Bake Shop prides itself on using only the freshest and finest ingredients to create our cakes and pastries. We are confident that you will be pleased with your purchase and will become a repeat customer.
Policies:
-If you are not satisfied, WITH YOUR DESIGN: YOU MUST TELL US UPON PICK UP! We will not provide refunds or returns for design issues once a cake has been picked up/accepted.  We cannot be responsible if you personally do not pick up your order.

-If you are unsatisfied with the flavor/interior product: You must return all uneaten portions of your dessert. Refunds are issued on a case-by-case basis and can only be done if we have the opportunity to evaluate the specific dessert in question. Artisan Bake Shop may issue the refund in part or in whole depending on what we can determine was the cause for return. Refunds, when issued, come in the form of a merchandise credit valid for 60 days, if we determine that a cash refund will be made available the person who ordered must pick up the refund within 5 days of complaint.